Services

Infopoint

The information desk is available to visitors on the ground floor of the center. It provides visitors with information about the shopping center (lost and found, event information, information about stores in the center, etc.).

Working hours:
Mon – Fri 9:00 – 21:00
Sat – Sun 10:00 – 20:00
Tel.: +421 948 731 053
E-mail: info@novumpresov.sk

Parking

Parking is ticketless, the barrier opens AUTOMATICALLY upon reading the license plate (registration number). Don’t forget to check your parking time when leaving.

No entry for LPG/CNG cars

The center offers 490 parking spaces on the -2 and -3 floors. The maximum vehicle height for entry to the parking lot is 2.2m. The parking lot is open from 6:00 to 22:30 (or 15 minutes after the last cinema screening at Cinemax).

Parking fee schedule:

  • On weekdays, parking is free for 2 hours during the day. Each additional hour started is charged at €1 including VAT.
  • On weekends and holidays, parking is free for 5 hours during the day. Each additional hour started is charged at €1 including VAT.
  • Take advantage of the special FIT UP service for parking at Novum!
    • The first two hours are FREE from Novum, and for entry to FIT UP! you get an additional 30 minutes FREE.

Dear customers, due to technical reasons, entry of cars with CNG/LPG will be prohibited. We ask you not to park in the underground parking lot of Novum Prešov.

Motorcycle Parking

Parking is ticket-based. Upon entering the underground garage, please press the button at the barrier to receive a parking ticket. Don’t forget to check your parking time when leaving.

Parking lot opening hours:
From 6:00 to 22:30 (or 15 minutes after the last cinema screening at Cinemax)

Parking fee schedule:

  • On weekdays, parking is free for 2 hours during the day. Each additional hour started is charged at €1 including VAT.
  • On weekends and holidays, parking is free for 5 hours during the day. Each additional hour started is charged at €1 including VAT.
ATM´s

Take advantage of a safe and quick way to withdraw cash with our ATMs from ČSOB, UniCredit Bank, and VÚB, located on the -1 floor near the Lidl store.

Charging station for electric cars and electric bicycles

While shopping, you can conveniently charge your electric car or plug-in hybrid at the AC or DC station from the company ejoin. For charging, you can use one of the connectors of type ChAdeMO/CCS/Type2. For charging an electric car, it is most advantageous to authorize using the ejoin charging card. You can easily obtain it by registering on the company’s website www.ejoin.sk. You can find the charging station at -2 Parking.

Did you come to us on an electric bicycle? You can also charge it for free at our stand. You can find it in front of the entrance on the -1 floor. You can also inflate your tires or use the toolkit for minor repairs.

Defibrillator (Help in case of heart attack

We have equipped our center with an automated external defibrillator (AED). It is a very safe and useful device designed to provide first aid to a person suffering from sudden cardiac arrest, located at our Information desk on the ground floor.

In case of emergency, call
Emergency services 155 or 112

Changing corner

For our youngest visitors and their parents, a changing corner is always available if needed, which you can find in both the men’s and women’s restrooms.

Wi-Fi

Throughout the shopping center, you can use free WiFi. You have access to the internet while shopping, having coffee, or during a business meeting in one of our restaurants.

CarWash

Treat your car to top-notch care on the -2 floor at our City Car Wash. We offer professional services at CityCarWash to the general public as well as to companies and organizations, providing a comprehensive car care package in collaboration with partners who guarantee high-level experience and quality in both exterior and interior care.

Alzabox a Packeta

Do you want to have your package always at hand? 🗳️ In the Z-box from Packeta or Alzabox, you can pick it up or drop it off quickly and safely. You can find them right at the entrance to floor -2 Parking. To pick up your package, you just need to get out of the car.

Bitcoinmat

Bitcoinmat is a young, innovative company operating in financial technology and the crypto industry.

BATMFour – our latest machine with an innovative, sleek design, is sure to catch the attention of passersby. This two-way Bitcoin ATM provides customers with a simple and secure way to buy or sell several different cryptocurrencies. Bitcoinmat allows for the purchase of cryptocurrency with cash, as well as the sale of cryptocurrency and subsequent cash withdrawal (€).

Supported Cryptocurrencies: Bitcoin, Litecoin, Ethereum, Bitcoin Cash, XRP, Dash, USDT, and many others. Currency: EUR You can find the Bitcoinmat on the -1 floor near Lidl.

Fotopoint

Looking for a great experience? 🤩 Capture it forever with photos from our photo booth. 🤳 In just a moment, you’ll have a bunch of funny photos to remember for a long time. 😊 You can find it on the -1 floor.

Contact Information:

Dogs in the shopping center

Entry to the shopping center with a dog is allowed if the dog has a muzzle and is no taller than 50 cm at the withers. The person leading the dog on a leash or carrying the dog is fully responsible for its behavior.